Terms of Service — RVOStudio

Last updated: 4 August 2026

RVOStudio ("we", "us", "our") is a small independent shop creating ADHD-friendly printables, physical products, and free educational content. By using our website (rvostudio.co.uk), downloading our free resources, or buying our products, you agree to these Terms. If you do not agree, please don't use the site or our products.

1. What we offer

2. Not medical or professional advice

Our products and content are organisational and educational tools only. They are not medical, psychological, therapeutic, or diagnostic advice and are not a substitute for guidance from a qualified professional. Nothing we provide diagnoses, treats, or cures any condition. If you have health concerns, please speak to a doctor or qualified clinician.

3. Purchases, payment and delivery

Purchases are made through our Etsy shop, and Etsy's own terms and checkout process apply to those transactions. Digital products are delivered as instant downloads with no physical item shipped. Physical products are produced and shipped by our print-on-demand partners; delivery times and shipping are as shown at checkout. Prices are listed on Etsy and may change at any time.

4. Refunds

Because digital downloads are delivered instantly and can't be returned, they are generally non-refundable except where required by law or where a file is faulty. Physical products follow Etsy's and our print partners' returns processes. If something's wrong with your order, contact us and we'll try to put it right.

5. Licence and intellectual property

All designs, files, text, images, and content are owned by RVOStudio and protected by copyright. When you buy or download a printable, you get a personal, non-transferable licence to use it for your own personal use. You may not resell, share, redistribute, sublicense, or claim our files as your own, and you may not use them commercially without our written permission.

6. Free resources

Our free printable is provided for your personal, non-commercial use under the same licence terms above. Signing up for it with your email is optional and covered by our Privacy Policy; you can unsubscribe at any time.

7. Acceptable use of the website

Please don't misuse the site — no attempting to break, overload, scrape, or gain unauthorised access to it, and no using it for anything unlawful. We may restrict access if the site is misused.

8. Third-party links and services

Our site and content link to third-party services (such as Etsy, Pinterest, YouTube, and our email provider). We don't control those services and aren't responsible for their content, terms, or practices. Your use of them is governed by their own terms.

9. Disclaimers and limitation of liability

Our website, content, and products are provided "as is" without warranties of any kind. We do our best to keep everything accurate and available, but we don't guarantee the site will be error-free or uninterrupted. To the fullest extent permitted by law, RVOStudio is not liable for any indirect or consequential loss arising from your use of the site, our free resources, or our products. Nothing in these Terms limits any rights you have that cannot be limited by law.

10. Changes to these Terms

We may update these Terms from time to time. The current version is always the one on this page, with the "Last updated" date above. Continuing to use the site after changes means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the courts of England and Wales.

12. Contact

Questions about these Terms? Email us at hello@rvostudio.co.uk.